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2 products

    (0 reviews)
    From 25.00 EUR/month

    The services listed below are performed once on the last weekend of the month:

    1. Invision Community and all installed (and active) modifications, themes, and language packs are checked to be sure everything is up-to-date. If something is outdated, I will perform the upgrade without asking as long as it's a minor version (example: 4.7.11 => 4.7.12).
      • If there are 3rd party paid modifications with a pending renewal, I will contact you.
      • Major version upgrades (example: 4.7 => 4.8) are NOT included. I will contact you with a separate quote for them and ask for your approval before proceeding.
    2. Check System Logs and Email Logs for any critical/repeated errors. If there are bugs, I will report them to either IPS or the modification's developer.
    3. Modifications troubleshooting for 3rd party modifications. (IPS Support won't help with issues caused by them.)
      • Should the problem be a bug in the modification that can be easily fixed, I'll fix it myself, and then, as mentioned in point #2 above, I'll report the issue to the developer.
      • If the issue requires extensive changes I'll only contact the developer and wait for them to provide an update.
      • In case of needing an extensive issue fixed quickly, a separate quote can be discussed without waiting for the original developer.

     
    The services listed below are always included in the package throughout the month:

    • I will upgrade to any new version with security fixes released by IPS within 48~72 hours of its release (instead of waiting for the last weekend of the month).
      • The same rules as #1 apply here, though: I'll only perform the upgrade as long as it's a minor version. I'll still get in contact first for major versions.
    • Any single-file security patches released by IPS outside of their monthly release cycle will be uploaded within ~24 hours from their release.
    • I will install any modifications¬†as long as they exist. Additionally,¬†I'll provide consultations based on what is being installed. For example, I'll provide a warning if there are known bugs/issues¬†with it.¬†Other modifications might have a big impact on the server while adding little value (resource-intensive or simply code not optimized).

     
    Please note that the product's monthly price is the basic fee. Depending on the amount of work/modifications involved, I will discuss a price change on a case-by-case basis. However, no price changes will happen without a discussion first!

    (0 reviews)
    90.00 EUR

    This service can be used  to remove any extra files remaining on the server from past versions of the software. The cleanup includes also extra database tables & columns, left behind either by the IPS upgrader or by old modifications.

    After purchasing this service, please open a new Support Request to schedule the cleanup, and include any extra details useful for the cleanup.

     

    The service is valid for a single site. If it's required for multiple sites, a discount can be discussed by contacting me directly.

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